Cleverly Genius Privacy Policy
Cleverly Genius LLC collects only what it needs to provide its services, never sells personal information, and deletes your information when you ask, including any Facebook and Instagram data from Clever Social Poster.
1. Who we are and what this policy covers
Cleverly Genius LLC ("Cleverly Genius," "we," "us") is a Mississippi company that builds websites and provides marketing and technical services. We also make Clever Members, its companion plugins (including Clever Social Poster), and Raya AI.
This policy covers information we collect through cleverlygenius.com, our services, Clever Members and its companion plugins, and Raya AI. It does not cover the websites our clients run with Clever Members: each client's own privacy policy covers what their visitors enter there (see section 7).
2. Information we collect
What you give us:
- Contact and business details: your name, organization, email, phone number and address.
- Billing details. Payments are processed by PayPal and other payment processors; we never see or store full card numbers.
- Messages, support requests and form submissions you send us.
- Access you grant us to your website, hosting, domain, email or social media accounts so we can do work for you.
- What you agree to: a record of when you accepted our Terms of Service.
What we collect automatically:
- Basic technical details when you visit cleverlygenius.com, such as your browser type, pages visited and IP address.
- For websites running Clever Members: the website's address, the Clever Members and companion plugin versions installed, and license and subscription status.
- Raya AI usage, such as the number of requests and credits used.
- If you connect Facebook or Instagram to Clever Social Poster, the information described in section 3.
3. Facebook and Instagram (Clever Social Poster)
Clever Social Poster lets a website owner connect one Facebook Page and the Instagram professional account linked to it, and schedule posts to publish there. It uses Meta Platforms, Inc.'s official Facebook Login and APIs. Cleverly Genius is not affiliated with Meta.
What we receive and keep from Meta:
- The list of Facebook Pages you manage, so you can choose which Page to connect. We keep only the one you choose.
- The connected Page's and Instagram account's name, ID and profile picture, so you can see which accounts are connected.
- The access token Meta gives us for that Page, so we can publish the posts you schedule.
- The posts you schedule (graphic, text, date and time), so we can publish them at that time.
- Each post's result (published or failed, its post ID and link), so you can see it in your post history.
What we don't do:
- We don't read or collect your messages, comments, followers, friends, or anyone else's information.
- We use this information only to publish your posts and show their results. We don't sell it, share it with third parties, use it for advertising, or use it to train AI.
- We don't post anything you haven't scheduled or approved.
Where it is kept: on Cleverly Genius's servers for cleverlygenius.com in the United States. Access tokens are stored encrypted and never sent to your website.
When it is deleted:
- A post's graphic is deleted from our servers after the post is published or canceled.
- Disconnecting your accounts in Clever Members (Settings > Plugin Settings > Clever Social Poster) deletes the access token and the connected accounts' details right away.
- Removing Clever Social Poster from your Facebook settings (Settings & privacy > Settings > Business integrations) tells us to delete them as well.
- Post history (text, dates, results and links) is kept while you subscribe, so you can see past posts, and deleted within 30 days after your subscription ends or when you ask (section 9).
4. How we use information
We use information to:
- provide, support and improve our services, Clever Members, its companion plugins and Raya AI;
- process payments, licenses and subscriptions;
- answer questions and support requests;
- send important notices about your account, billing, security and changes to our services;
- keep our services and your website secure, and prevent misuse; and
- meet legal, tax and accounting obligations.
We send marketing emails only if you agree to receive them, and every one has a way to unsubscribe.
We do not sell, rent or trade your personal information, and we do not share it for advertising.
5. Who we share information with
We share information only as needed to provide our services, with companies that must protect it and use it only for that work:
- Payment processors (such as PayPal) to take payments.
- Hosting, domain and email providers that run our servers and deliver email.
- Meta (Facebook and Instagram), only to publish the posts you schedule with Clever Social Poster, or when we manage your social media accounts for you.
- AI providers that power Raya AI, only the content needed for each request (section 7).
- Authorities, when the law requires it, or to protect our rights, our customers or the public.
If Cleverly Genius is sold or merged, information may transfer to the new owner, who must keep this policy's promises.
6. Cookies
cleverlygenius.com uses essential cookies so the site works and you can sign in, and may use basic analytics to see which pages are visited. We don't use advertising or tracking cookies. You can block or delete cookies in your browser, but some features, such as signing in, may stop working.
7. Your clients' websites and Raya AI
Websites running Clever Members. What visitors and members enter on a client's website (accounts, forms, payments, bookings and so on) is stored on that website and its hosting, not on our servers. The website owner is responsible for it and for their own privacy policy. When we design, support or maintain a client's website, our staff may see that information; we use it only for that work and keep it confidential.
Raya AI. When you use Raya AI (for example to write text or create a graphic), your request and the content needed for it are sent to our AI providers to produce the result. They may use it only to provide that result. Please don't include sensitive personal information, such as health, financial or identification details, in Raya AI requests.
8. Security and how long we keep information
Security. We use HTTPS, limit access to people who need it, store passwords and access tokens securely, and remove our access to your accounts when our work ends. No system is perfectly secure; if a breach affects your information, we will tell you promptly.
How long we keep it. We keep information while you are our customer, and afterward only as long as needed for billing, tax, legal and support purposes, then delete it. Facebook and Instagram data is kept and deleted as section 3 describes.
9. Your rights and how to request deletion
You can ask us to:
- send you a copy of the personal information we hold about you;
- correct it;
- delete it, except what we must keep for legal, tax or billing reasons; and
- stop sending you marketing emails (or use the unsubscribe link in any of them).
We will not treat you differently for using these rights.
To delete your Facebook and Instagram data (Clever Social Poster):
- In Clever Members, go to Settings > Plugin Settings > Clever Social Poster and click Disconnect. This deletes the access token and connected account details right away.
- Or, in Facebook, go to Settings & privacy > Settings > Business integrations and remove Clever Social Poster.
- To also delete your post history and anything else we hold, use our contact form and include in the message "Delete my data" and your website's address. We will confirm and delete it within 30 days.
For any other request use our contact form. We will reply within 30 days and may ask you to confirm who you are first.
10. Children, changes and contact
Children. Our services are for businesses, organizations and adults. We don't knowingly collect information from children under 13; if we learn we have, we delete it.
Changes. When we update this policy, we post the new version here with a new date. If a change is significant, we also email our customers before it takes effect.
Contact us: https://cleverlygenius.com/?cm_page=contact-us
Terms of Service
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